Recently, I had the honour to facilitate a round table discussion on managing the customer lifecycle at the point-of-sale by means of mobile technology. The round table was held on 14 June in Cologne as part of the Oracle Customer Experience Summit and was attended by about 20 customer management practitioners. For setting the scene, I [...]
The mobile world in Japan
For the german mobile community it is always very interesting to look at current developments in the mobile market in Japan. This is, as Japan counts truly as the pioneer in mobile business. Mobile payment – for instance – is long established in Japan, whilst in Europe we still discuss the how’s and when’s. During [...]
Cities, Megacities – Smart Cities
Hamburg is currently the smartest city in Germany. This is one of the findings of the IDC study 2012 on Smart Cities in Germany. The IDC study and innovative IT-based solutions for smart cities like those of NTT DATA were recently presented to the German press. You can find more information on the study here. [...]
Terminal Tango: Aerospace and Automotive PLM
Same procedure as every year: On May 9-10, 2012, more than 450 PLM experts met at the ProSTEP-iViP Symposium in „Terminal Tango” to exchange experiences regarding Product Lifecycle Management (PLM). As a former terminal of the Hamburg airport, this location fit the main sponsor Airbus. This year’s motto was „Managing Globalization – Processes and [...]
PLM: Never worry about Workflows again
What we want to say with “never worry about workflows again”? Quite simple, we have an opportunity to monitor your Product Lifecycle Management applications. Sounds interesting, and now, the potential are shown for example the manufacturing industry is enormous. With the PLM Connector, NTT DATA has developed a software solution that monitors Teamcenter workflows. An [...]
Should banks be more like Google?
It’s true, this is a rather provocative statement that pioneering thinker Chris Skinner made in his blog – banks should follow the example of Google when handling private customer data. Is this really a good idea? In Germany especially this would probably be met by an outcry of indignation from the media if this were indeed [...]
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