"Smart mobs" sounds like an oxymoron: after all, what's more impulsive or uncontrolled than a mob? It's typical of Howard Rheingold to throw down such a brightly-colored rhetorical gauntlet, and then to describe how smart mobs are emerging in places as diverse as Tokyo, anti-globalization protests, and virtual communities. Forget images of mobs storming the Bastille, or rioters: smart mobs are a new kind of social organization, made possible by real-time, connective technologies-- cell phones, SMS, pagers, and the Web. If old-fashioned mobs were just giant assemblies of individuals, communications technologies give them nervous systems, the ability to coordinate their actions, to work together, and respond to changes and challenges. Smart mobs are not automatically good or evil. The crowds that brought down Phillipine president Joseph Estrada responded to calls put out via SMS. Anti-globalization protesters have been avidly embraced network technologies. So has Al Qaeda.
Some readers will doubtless find familiar ideas in "Smart Mobs:" for whatever odd reason, 2002 has been The Year of Books About Self-Organizing Social Networks, thanks to writers as different at Steven Johnson ("Emergence") and Mark Taylor ("The Moment of Complexity"). But Rheingold is scrupulous and generous about acknowleding his influences; besides, the real value of his book lies in his own fieldwork, and his reflections on what the smart mob phenomenon will mean for business, politics, and social life. Even if your copy of Wolfram is dog-eared and the spine is weak from re-reading (and let's face it, whose isn't), it's still worth following Rheingold through Shibuya, Helsinki, and the Web...
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