Theres
a McDonalds store thats not operating that well. The kids
who work there arent organised properly and fart about, which
makes it hard on a certain manager who is quieter than the rest.
Justin,
we need two Macs please. And this manager rests her arm on the
hamburger outflow and waits remaining calm and together.
But
only one slides down.
Were
waiting on one more! Her voice rises a little.
Something
needs to be said to the customer so she turns to a fat lady with kids.
Were
just waiting on one more. Im so sorry for the delay.
Back
her arm rests on the outflow tray, and waits some more. But there are
more customers queuing. She bends down to look behind the burger stand.
Justin!
We need one more Mac! Now!
Im
not a fucking dumb! Its coming, and the second burgers
thrown on the outflow tray.
But
its squashed. Discreetly, unassumingly the manager tries to stretch
it back then puts it on the fat ladys tray. It is a bit risky,
but she figures the fat lady will probably take the mangled burger
shes been waiting a bit too long and the kids are starting to
play up.
But
shes figured wrong.
You
the manager girl?
Yes.
This
place is run like shit! And now youre giving me shit to eat! Look
what you give me! Would you eat this? Would you feed your kids this?
The
manager looks at it again. No it doesnt look too good.
She then apologises to the fat lady and reaches over for a fresh Mac,
(miraculously another two are already there) and puts it on the tray
next to the mangled burger.
But
the fat lady is waiting for something more.
So
the manager offers 3 complimentary thick shakes.
I
dont like thick shakes. Give me 3 chocolate sundaes. Big ones.
But
as the manager explains, policy allows her to only offer complimentary
sundaes in a regular size.
No
regular! I just want a big size three chocolate sundaes for my
kids. Do you want a argument?
The
lunchtime shifts are the worst ones to do, still Carolyns well
mannered about it, except perhaps for the squashed burger. But its
the kids working there that shes supposed to manage. The 16, 17
year olds whove ended up here through a subsidised work program.
Theyre nearly all boys and theyre constantly eating, so
by the time its deducted from their wage they dont have
a lot left. And this is why thereve been wrapped burgers returned
with huge bights taken out of them. Pay for one? Well youre only
getting half.
This
isnt the only place Carolyns worked at, but coming next
April will be her ninth year. And sitting in the small office cubicle
at about 2.30 to do up a new roster, she begins feeling really pissed
off.
But
you wouldnt know it. If you are Justin, standing by the frystand
(she moved him from the burgers) youd only see her writing, with
her head lowered. Not writing fast, nor really slow, but doing it in
that careful of hers.
What
a contrast:
Carolyn
knows the manager who does the shift after her. He can slam the top
shelf of the burger tray demanding all burgers be done now! And hes
young, only a couple of years older than the kids hes barking
at. But seeing nine years in McDonalds, most do grow up, move on. And
with this tall guy Carolyn sees, banging and striding about as he feels
a manager ought, will in a year have finished his degree and left here
for his new job.
His
name is Milos and he and Carolyn seem to get on well. He talks about
heaps of things and always asks her advice or opinion on the latest
thing.
Carolyn,
what do you think? Im still trying to develop a theory on that.
Shes
good at answering. Intelligent responses that gets Milos thinking more.
But
this one time, its different.
Carolyn,
what about this. What if the human brain had to lose 20 percent of its
matter, what parts would you get rid of for it to still be fully functioning?
This
isnt him joking. And Carolyn knows where he got the question from
as well, one of those extra-curricular classes. Moving her head rightways
she tries to assess it but cant. He picks up on this.
But
Carolyn, dont you find this interesting. That as a mathematical
possibility, if theres a way of compressing the brain matter by
20 percent for it to be configured with greater accuracy could
it work faster, quicker?
But
Carolyn can only shake her head.
You
know Milos. Youre a really smart guy, but you can also talk a
lot of crap.
What
do you mean?
He
lowers his head for her to answer. If it was one of his girl friends,
he wouldnt have cared. But none of them would say that: I
dont understand this shit, may have been the closest theyd
come. But thats a different thing.
She
may have been trying to make him look like shit, because he had plenty
of that, from older women and also men who were frightened: 20
years older and still theyd never slam a burger tray like he does.
But replaying how she tilted her neck to think about his question, and
when shed decided on it, looked at him, straight on.
You
know Milos, you talk a lot of crap.
So
you think its stupid what I say?
Its
turned busy and she doesnt answer.
But
Milos doesnt dwell on it, analysis of that kind doesnt interest
him.
Carolyns
tired by about 3. Its the chemical smell from the buns when heated
that makes her head droopy. She stands by the burger stand so she can
look down. Its after school so its mainly kiddy snacks.
Milos
sometimes arrives early, and often sees her standing like this. From
behind, her hair tied back and the hanging slant of her head, slightly
to the left. For a long time now his reaction has been:
Mmm.
Thats nice.
But
these last two weeks its developed to Mmmm, really nice,
and its the strain of her neck he now looks to.
She
turns and places both arms on the top frame of the burger stand.
Charlie,
how are the junior burgers coming?
She
sees hes struggling and if she had the energy herself, shed
perhaps go around to help him, but today she cant.
The
only thing moving is the certainty shes not coping. The Drive
thrus stalled, and a 4 wheel drive is still waiting on their fries.
How
long for the fries Justin?
He
picks at his teeth and looks up at the clock.
Id
say about 3 and a half minutes.
Thats
too long. Shes panicky.
Yeah
probably.
She
presses her clenched fist up against her lips: Should I? Shouldnt
I? Somethings got to be done.
Nuke
the cold fries for the 4 wheel drive order. 10 seconds only, thatll
make them warm but not soggy.
Serious?
The fingers dropped from Justins mouth. Were
going to microwave cold fries? He appears excited by the prospect. Its
the fastest shes seen him move.
Then
of course he wants to do the rest of them. For the first time, she sees
him elated, animated. Well get it done quicker. Thats
true. She sighs to consider, then is suddenly aware of Milos watching.
Oh
shit! And her cheeks immediately burn. She smiles cutely, totally out
of character, trying to compensate: its wrong I know, but no ones
really hurt. Only Milos looks serious (the way all men in her family
look when theyre displeased). She turns back and sees Justin serving
out fresh fries.
Milos
voice:
You
need some help there. Is barricaded by
No,
everythings fine.
She
smiles to mask her fear. Hes dressed in black with a navy backpack
over his right shoulder he is very handsome. But when he edges
closer the inside of her head thumps.
Where
are the others Carolyn?
Theyre
on their break. Theyll be back in a minute.
The
thumping gets worse, and then she knows why, she hasnt been properly
breathing. Its when shes stressed. When she used to be shouted
at or given angry looks, shed hold her breath, taking air gulps
when needed.
But
shes been through all this she knows theyre feelings
only, not real. No one is trying to hurt her. But she resents that patronising
tone used by her psychologist. Concentrate on breathing tummy
in, tummy out and looks at Milos.
You
sick Carolyn?.She focuses on his face and continues breathing.
Im
fine. Just tired.
He
doesnt know whats happening so hell turn away in a
sec. Not that it matters now, your job is to breathe: in, out, in, out;
try also to relax. She closes her eyes. Relax.
Carolyn?
Her
eyes open. Hes still here? She focuses in on his face again, doing
her breathing still, and then shes struck by the changing ripple
his brow has creased and the mouth softened. Hes concerned,
shes dumbfounded. Wouldnt expect that from him. She isnt
conscious of it but her breathings now normal.
She
was in shock ages after being told. It was classified as a restructure,
but the only only person it affected was herself demoted in favour
of a younger female manager. Carolyn knew her, trained her years ago.
Shed be 21, 22 now and probably fatter, always had a mouth on
her could never shut her up. I am not working with that girl
was her only demand. Ok they said. Ok she replied. Thats good.
Takes
a while to sink in. Arseholes. Carolyn kept repeating it. Arseholes.
You say it so calmy observed the teenage girls she was working evening
shift with now. Yes well, easy come easy go. This feeling of detatchment
gave her a surreal kind of pleasure. I am above this.
A
little later she saw Justin sitting in the plaza food court, around
the time he should have been at work. So theyve sacked him, as
of course they would. Oh well, but still, poor kid. Then she felt it
an awful stabbing anguish in the middle just below her breasts.
Theres
a tremendous discipline in maintaining positive thinking! Similar to
following a diet where you cant have bread, cant have dairy
only thought filtering is considerably more difficult. Exhausting.
But she was sick of being defeated (correction) self-defeated. The first
week was a real struggle but she established a rhythm into the second
week whereby on Saturday, a couple of incidents which normally would
have tripped her didnt.
I
am stronger for this! Absurd how confident she was feeling. But Milos
seemed annoyed. They were on their break, standing amongst the topiary
weeds. She asked if theres anything the matter? He looked into
her face and told her he didnt understand. Smoke rushed from his
nostrils after the initial drag of a new cigarette.
Youve
been screwed and you dont do anything about it.
It
fitted perfectly as the undertone. She wasnt able to answer him.
Only questions. What could I do? What option did I have? What were the
alternatives?
I
couldnt do anything! She thought her tone had a level neutrality
to it, except for the last bit when she got a little emotional.
Milos
directed the smoke plumes upward, better shut up. Only the silence was
like a sound tunnel, everything echoed back at her.
I
feel crap. I feel crap. I feel crap. She knew it was her own internal
hysteria. But fuck she felt awful. Carolyn tried controlling herself,
which is why she stayed clear of Milos, only later to have him shout
down at her from the opposite end of the counter.
Were
running out of white blub here!
Hes
talking about the stuff they use for ice cream. Carolyn arches her left
eyebrow. Milos isnt deterred.
I
said were running out! You going to get some?
Hes
angry. The internal spin of her head accelerates. Get it yourself she
wants to tell him, but goes looking for white sludge anyway. Carolyn
scans the fridges for it takes her ten minutes then realises
theres none left.
So
no ones ordered it!
Doesnt
look like it! Her hands flounce around her hips and she tries
gritting a smile. This is so awful.
Shes
feels sick in the tummy, too many cigarettes and orange juice. Should
try and eat something. Reluctantly its a baby cheeseburger, and
she chews and chews at it trying to get it passed that swollen
lump at the back of her throat. Hopeless. The perverse imagined: the
lump will grow bigger, liquified protein and vegetables her only source
nourishment, then finally coaxed into going for tests, x-rays
It
got so bad she thought shed have to go home, but serving out front
has helped calm her. This guy shes taking an order from looks
beyond her, up at the menu.
Ill
have 3 Big Macs,
2 regular fries,
no wait. Change that
to a large fries. Also a medium coffee and also a strawberry sundae.
We
dont have sundaes, the machines stopped working.
Oh?
Hes disappointed. What else do you have?
You
can have an apple pie.
Does
ice cream come with that?
No
sir, the machine has stopped working.
What?
Another ones not working?
No,
its the same machine that makes the ice cream.
He
still seems a little confused, but he accepts what she tells him. Again
Carolyn asks if he wants to order the apple pie. No he wont. She
then asks if he wants milk and sugar with his coffee. No, only black.
She then asks if theres anything else hed like to order?
Shakes his head, Nope. Nothing else.
Carolyn
then confirms his entire order by repeating it back to him.
Yep,
thats right.
She
asks if he wants to eat in or take away.
Have
here.
Telling
him it comes to $11.45, shes about to go and collect his order
when he asks.
Do
you want to take my money for it?
As
procedure, its only when the orders ready, on the tray or
in the bag, when money can be transacted. But thats really a stupid
rule.
Sure.
You can pay for it now if you like.
Smiling
slightly she takes his money from him, then when returning his change
she smiles again.
You
have a lovely smile.
Here
we go, shes had this before.
But
you do look very sad.
Her
foreheads going.
Do
I?
You
do. And places the change in his wallet.
She
shrugs her shoulders.
Maybe.
Can
I ask how old you are?
Wondering
if shed better not continue this, she says 26.
26!
Thats a great age, I wish I was that old again. Youre a
beautiful young woman, you need to be out travelling, having a good
time.
Yes.
I know.
Fighting
against her crumpled forehead, she just wants to run.
Milos
hopes shes alright. She hasnt been her at work for nearly
two weeks now and his calculation is, shes not coming back. Could
call her, but she doesnt have a mobile. Thered a home number
written down. He looks through the scrappy exercise book (where all
staff details are kept) and immediately spots it, Carolyns arched,
thin script. He examines it for sometime then closes the cover. Whats
the use.
The
look Milos gives Carolyn when she walks in the door, poor guy. She comes
up and says hello.
He
gives her a half nod, is unsure of how to react. Hes parked behind
the counter with the added protection oft the register console. Must
have really scared him.. He waits for her to say something, but she
doesnt know how to start. She wants to avoid small talk. But he
moves away, down the opposite end of the counter where he points to
the floor while shouting to one of the cocky arsed boys.
Clean
that now!
Carolyn
reaches into her coat pocket for her car keys, but Milos returns and
resumes his place behind the console. She loops the keys full circle
around her forefinger.
Im
sorry I didnt say anything when I walked out that day.
She
sees his neck and shoulders automatically stiffen.
You
were upset.
Yes
I was. Still thats no excuse.
She
sees him hesitate before asking.
So.
You feeling any better?
Yes.
Much better than I was.
Thats
good...you look better.
Its
the same look hed been attracted to.
She
sits with him as he has his break. The coat shes wearing with
its square collar makes her look soft and extremely feminine. Milos
looks down at his triple stacked burger, hell finish this in three
bights.
Carolyn
asks him about uni and he tells her about his honours thesis. She looks
impressed and offers a few suggestions.
As
Milos eats his second burger, she absently stares out the window. The
strip of late afternoon sun barely has any warmth and she crosses her
arms up against her chest. Air conditioner still isnt fixed.
He
asks if she wants another coffee. She says no. Then as a kind of second
try he nudges a box of fries over to her side of the table.
No
thanks. She says. Stopped eating that crap ages ago
a year and a half to be exact.
Whatd
you eat then? He reaches over to take back the fries.
Brought
my own stuff. Though that should have been the time I left. Not now.
Oh
well. He follows her gaze out past the window. Thats
alright. Then throws his head back to inhale the rest of the fries.