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Mobile Theme

The mobile theme will be retired in March 2020. Follow these directions to make sure your site is prepared.

In March 2020, we’ll retire the Jetpack mobile theme. Originally we created the mobile theme feature as a fall-back when the regular theme did not include a mobile view. Most themes include a mobile view by default now, so the feature is no longer necessary.

It’s very likely that your current theme is already mobile-ready. Your theme documentation will indicate this. If you can’t find it there, you should reach out to the theme developer directly. You can also follow the directions below to do a quick test.

If you find that the theme is not mobile-ready, also known as “responsive,” it would be better to find a theme that is responsive than to use Jetpack’s mobile theme. With Jetpack, you can choose any one of the themes available in your WordPress.com Themes list. These are all responsive themes.

Responsive themes offer an easy way to set up a website that looks great on any device – that includes your desktop computer, laptop, tablet, or mobile device. In addition to loading properly on any device, the best responsive themes also perform as needed and are easy to navigate on any screen size. Responsive themes also remove the need to have a specific mobile-only theme – the theme will respond to the device viewing the content and resize the content accordingly.


Check to see if your current WordPress theme is mobile-ready

If you use Jetpack 8.1 or later, you can run a quick check to see if your current theme is mobile-ready using this Google tool. Ensure that you put ?jetpack-preview=responsivetheme attached to the end of your URL when testing, as seen below. Example: jetpack.com/?jetpack-preview=responsivetheme

If your theme is mobile-ready, you can safely deactivate the Jetpack Mobile Theme by following the directions below. After that, you won’t need to do anything else.

If your theme is not mobile-ready, you’ll need to replace it with a theme that is.

The vast majority of themes available for WordPress these days are mobile-ready (“responsive”). Here’s some information to help you find one that’s right for your site.

  • The official WordPress.org theme repository has many free themes that are mobile-ready. You can browse and live preview these themes from directly inside your WordPress dashboard.
  • With Jetpack, you also already have access many mobile-ready themes which can be found on the WordPress.com theme showcase. We offer free and premium themes here.
  • If your theme was custom built by a third party, you may want to reach out to them in order to make sure they prep your theme for when the Jetpack mobile theme feature is retired.

Once you’ve enabled a new theme, you’ll need to deactivate the Jetpack Mobile Theme feature in your settings in order to see it.


Disabling the Mobile Theme

Once you’ve found a responsive theme, you should disable the Mobile Theme:

  1. Go to Jetpack → Settings → Writing.
  2. Scroll down to the Theme Enhancements section.
  3. Deactivate “Enable the Jetpack Mobile theme”.

Privacy Information

This feature is deactivated by default. If you ever need to deactivate this feature, you can toggle the Enable the Jetpack Mobile theme setting in the Theme enhancements section from Jetpack — Settings — Writing in your dashboard.

Data Used
Site Owners / Users

A visitor’s preference on viewing the mobile version of a site.Additionally, for activity tracking (detailed below): IP address, WordPress.com user ID, WordPress.com username, WordPress.com-connected site ID and URL, Jetpack version, user agent, visiting URL, referring URL, timestamp of event, browser language, country code.

Site Visitors

A visitor’s preference on viewing the mobile version of a site.

Activity Tracked
Site Owners / Users

A cookie (akm_mobile) is stored for 3.5 days to remember whether or not a visitor of the site wishes to view the mobile version. See more information about this cookie here.Additionally, we track when, and by which user, the feature is activated and deactivated.

We also track when, and which, configuration settings are modified.

Site Visitors

A cookie (akm_mobile) is stored for 3.5 days to remember whether or not a visitor of the site wishes to view the mobile version. See more information about this cookie here.

Data Synced (Read More)
Site Owners / Users

We sync options that identify whether or not the feature is activated and how its available settings are configured.

Site Visitors

None.

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